Privacy Policy

Information We Collect

We only collect information that you voluntarily provide to us through this website. This typically includes:

• Contact details — name, email address, phone number, and message content submitted via the contact form or appointment request.
• Newsletter subscriptions — email address only, if you choose to subscribe.
• Career applications — name, email, phone, cover letter, and any resume or supporting documents you upload.
• Onboarding information — basic business details shared when expressing interest in our services.
• Feedback and reviews — name, email, and the content of any review you choose to submit.
• Technical data — basic server logs (IP address, browser type, pages requested, timestamps) used for security and troubleshooting.

We do not request or store sensitive personal data, financial account credentials, or government-issued identification through this website. Such information, when required for a professional engagement, is exchanged through secure channels separately from this website.

How We Use Your Information

We use the information you provide solely for the purpose for which it was submitted, including:

• Responding to your queries, calls, or appointment requests.
• Processing job applications and communicating about openings.
• Sending the firm’s newsletter, if subscribed (you can unsubscribe at any time).
• Improving the website’s reliability, security, and content.
• Complying with legal, regulatory, or audit obligations.

We do not use your information for automated decision-making, profiling, or behavioural advertising.

Sharing of Information

R. K. Chari & Co. does not sell, rent, or trade personal information. Information may be shared only:

• With the firm’s partners, employees, and authorised representatives on a need-to-know basis to respond to your request.
• With service providers (such as email delivery, hosting, or backup providers) bound by appropriate confidentiality obligations.
• When required to do so by law, court order, regulatory authority, or the Institute of Chartered Accountants of India (ICAI).

Cookies and Tracking

This website uses only essential cookies needed for basic functionality (such as remembering your session on the admin area). It does not use advertising cookies, third-party tracking pixels, or cross-site trackers. You can disable cookies in your browser settings; doing so may affect certain interactive features.

Data Retention

We retain information for only as long as necessary to fulfil the purpose for which it was collected, or as required to comply with applicable laws, professional obligations, or audit-trail requirements under the Chartered Accountants Act, 1949 and the Income-tax Act, 1961. Routine website-submission data is typically retained for up to three years and then deleted unless retention is legally required.

Security

The website is served over HTTPS using a valid TLS certificate. Form submissions are stored in an access-restricted database hosted in India, and access is limited to authorised firm personnel. While we take reasonable technical and organisational measures to protect the information you share, no method of transmission over the internet is fully secure, and you share information at your own risk.

Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, where retention is not legally required.
• Withdraw consent for newsletters or other optional communications.
• Lodge a complaint with the Data Protection Board of India established under the DPDPA, 2023.

To exercise any of these rights, write to us at lucknow@rkchari.com. We will respond within a reasonable timeframe.

Children’s Information

This website is not directed to children under the age of 18 and we do not knowingly collect information from minors. If you believe a minor has submitted information through this website, please write to us so we can promptly delete it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The “last updated” date below indicates when this policy was last revised. Continued use of the website after any change constitutes acceptance of the revised policy.

Contact Us

Questions about this privacy policy or how we handle your information may be directed to:

R. K. Chari & Co., Chartered Accountants
Opposite Bansal Plaza, Seth Ladhulal Jain Marg, Daliganj, Lucknow – 226020, Uttar Pradesh
Email: lucknow@rkchari.com
Phone: +91-7827254411